Q: I have a question about a product. Who should I call for assistance?
A: You can always call Seraphym Designs at 480-577-1817 or email us directly at email@example.com. We will be happy to answer any questions you may have about any item.
Q: Do I have to pay sales tax?
Q: Is shopping online at Seraphym Designs safe?
A: Yes, shipping online with Seraphym Designs is 100% secure. We use SSL security, which is the best security system in the industry. All transactions are CyberSource approved for security.
You can shop at Seraphym Designs with confidence. We have partnered with Stripe and PayPal, both leading payment gateways, to accept credit cards safely and securely for our customers.
The Stripe and PayPal gateways manage the complex routing of sensitive customer information through their secure credit card processing networks.
Industry leading encryption hardware and software methods and security protocols to protect customer information
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Q: Do you ship internationally?
A: Yes, please read our Terms and Conditions for more details on Shipping.
Q: How do I return a gift?
A: Gift returns are simple, and are handled in a discreet manner. Please follow the return information listed below and note on your order paperwork that the item was a gift. You may exchange for other items of equal price on our website. Package the items securely and include the packing slip received with your order if you have it. Also indicate the reason for the return and your current address and phone number. Returns are processed in the order received and may take 2-5 days to process once we receive them.
Simply stated, we want you to be satisfied. We guarantee it. If you are not, tell us and we will exchange or replace your item. Contact: firstname.lastname@example.org
Q: Can I order online without a credit card?
A: Currently, we only accept online orders placed with a major credit card or PayPal.
Q: I am having trouble entering credit card information?
A: We are so sorry when this happens, please call our office and we will be glad to help you over the phone. 1-480-577-1817.